Frequently Asked Questions
- How much does Chartable cost?
- I made a change to my podcast, how do I update my show information on Chartable?
- How do I delete or cancel my account?
- What stats/analytics does Chartable offer that my hosting provider doesn't?
- How do I change or reset my password?
- How do I update my podcast category on Chartable? I updated it in my RSS feed.
- How do I remove a review?
- Why does Chartable show different download numbers than my hosting provider?
- A sponsor/advertiser asked me to install the Trackable prefix on my RSS feed. Do I have to pay?
- What permissions do the different roles allow?
- How do I add another podcast to my Chartable account?
- Why is Chartable's server time zone set in UTC?
- Creating a SmartAds Campaign in Chartable
- I see a "Forbidden" message, what do I do?
- Why did my podcast's metrics change?
- What CSV reports can I export from my Chartable dashboard?
- Does Chartable have an API?
- What is an RSS feed?
- Trackable Analytics Prefix FAQ
- Retention Chart FAQ