How do I approve sold SmartPromos?

If your show is promoting another network's show, they will likely ask you to approve their SmartPromo request. Any team can approve SmartPromos for spots they've sold running on their show, but only Pro and Enterprise accounts can create SmartPromos to measure promotions for their shows. 

If you don't have a Chartable account, you can follow these steps to create a free team dashboard -- Getting Started for Publishers.


1. Locating the SmartPromo request

Once the SmartPromo has been created and assigned to your team for approval, you'll see the request in your AdOps > Requests page.

If you don't see the approval request, it's likely that the SmartPromo was not assigned to your dashboard. Ask the team who created the SmartPromo to double check the Publisher column in their Manage > Requests page in their account to confirm the promo was assigned to the correct Chartable team.

2a. Approving a Dynamic SmartPromo

If it's a dynamic SmartPromo, you'll have to select what kind of tracking pixel you need, as you'll implement the pixel into your DAI provider to track impressions for the campaign. If you don't see your provider in the list, we unfortunately cannot track the campaign. A full list of providers we provide pixels for can be found here

Definitions of the fields included in a dynamic SmartPromo request can be found below. If any of this information is incorrect, you should deny the request & communicate to the publisher you're working with that a new SmartPromo request will have to be made on their Chartable dashboard.

  • The Name of the SmartPromo was entered by the publisher who created the promo request.
  • Advertiser is the Chartable team dashboard that created the promo request. 
  • Promoting is the podcast being promoted by the ad the SmartPromo is tracking. Basically, this SmartPromo will measure conversions back to this show.
  • Promoting on is the name of the show that is running the promotion.
  • Campaign Type will either list baked-in or dynamic.
  • Provider is where you will select the pixel type that you need from the dropdown. 

2b. Approving a Baked-In SmartPromo

If it's a baked-in SmartPromo, you'll have to select the episode of your podcast that the promotion appeared on. Your team will only be able to select the episode & approve the day after the air date for the SmartPromo. This works because baked-in attribution can be done retroactively on any episodes that have been released in the previous 60 days, so long that the podcasts involved had the Trackable prefix integrated in the RSS feeds for measurement.

Definitions of the fields included in a baked-in SmartPromo request can be found below. If any of this information is incorrect, you should deny the request & communicate to the publisher you're working with that a new SmartPromo request will have to be made on their Chartable dashboard.

  • The Name of the SmartPromo was entered by the publisher who created the promo request.
  • Advertiser is the Chartable team dashboard that created the promo request. 
  • Promoting is the podcast being promoted by the ad the SmartPromo is tracking. Basically, this SmartPromo will measure conversions back to this show.
  • Promoting on is the name of the show that is running the promotion.
  • Air Date determines when you can start approving the SmartPromo request.
  • Campaign Type will either list baked-in or dynamic.
  • Select Episode is where you will select the episode that contains the promo. 

3. Locating an Approved SmartPromo

After you approve a SmartPromo, you'll see it in the AdOps > Manage page, where you'll be able to view all approved SmartPromos and copy the pixel code for dynamic SmartPromos to implement into your DAI provider. 

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