How do I integrate Trackable?
The Trackable analytics prefix populates download and attribution for podcasts in Chartable. Each Chartable dashboard has its own unique Trackable prefix. A podcast can only have one Chartable team dashboard's Trackable prefix integrated in its RSS feed at any time.
Follow the instructions below to integrate Trackable:
- If you haven't already, add the podcast to your team's Chartable dashboard on the Team Settings > Podcasts page.
- Ensure your hosting platform is supported - Which podcast hosting platforms support Trackable?
- Follow the steps for your hosting provider on the Integrations > Trackable page in your dashboard, or the steps for implementing a custom prefix in your hosting provider's help center.
- Click "Refresh Trackable Status" on the Integrations > Trackable page. This prompts Chartable's systems to look for the prefix in your RSS feed. After 24-48 hours, data should start to populate.
Troubleshooting steps for Trackable are linked here -- I don't see download data for my podcast. What happened?