SmartLink Custom Domains

To set up a custom domain for your SmartLinks, visit the SmartLinks page in your Chartable dashboard and click on the Settings button. Note that this feature is available for Pro and Enterprise accounts.

Click on the Custom Domain tab.

Enter the custom domain you'd like to use. We'll enter "" to use as an example.

Once you click save, you'll see a CNAME value has been created.

Copy this CNAME value to your clipboard, then open up a new tab in your web browser and visit your domain name registrar.

You'll need to visit the DNS settings section of your domain name registrar and add a CNAME record.

Our examples uses to manage the domain, so we'll use them as an example. 

Our team logs into the Hover account, visits the DNS settings for the domain, and clicks on the Add Record button.

We'll select CNAME as the type of record, then enter "listen" in the HOSTNAME field, and paste in the CNAME value we copied from Chartable earlier into the TARGET NAME field. Then we'll click the Save Changes button.

If we switch back to my Chartable dashboard, then click the blue text to refresh the domain status.

Everything was entered correctly, so we see the status updated to "Active".

That's it! Now you will be able to select the custom domain from the dropdown under the Custom Short Link setting on the Basic Info tab when creating a new SmartLink. 

Here's a few help articles from popular domain name registrars on how to add CNAME records to domains:

1. GoDaddy:

2. NameCheap:


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