How do I move a show to a different Chartable dashboard?

To move a show from one Chartable dashboard to another, you'll have to change the Trackable prefix in the RSS feed. Each Chartable team has a unique Trackable prefix that can be viewed in the Integrations > Trackable page. Each podcast can only have one dashboard's Trackable prefix integrated at one time. 
First, you’ll need to remove the existing Trackable prefix from the show’s RSS feed via the show's podcast hosting platform. 
Next, go to the new dashboard you’d like to manage the show from, visit the Team Settings > Podcasts page, and use the search box under "Track another podcast” to add the show to that account.
Visit the Integrations > Trackable page in the new dashboard to view the Trackable prefix, and add it to the show’s RSS feed via the show's podcast hosting platform (instructions are in the Trackable page in the dashboard).

Once the new prefix is in place in the show's RSS feed, visit the Integrations > Trackable page in the new dashboard and click the Refresh Trackable status button.

Please note that podcast data can not be moved from one dashboard to another. Read more here -- I moved my show to a new account. Can I move my data too?

Still need help? Contact Us Contact Us