How do I move a show to a different Chartable dashboard?
Can I move a podcast to a different Chartable dashboard?
Once the new prefix is in place in the show's RSS feed, visit the Integrations > Trackable page in the new dashboard and click the Refresh Trackable status button.
Can I move the podcast's data, too?
It's not currently possible to move or share data between team dashboards.
Once a new Trackable analytics prefix is added to a show's RSS feed, all download data will populate in the dashboard that "owns" that Trackable prefix. So, the download data collected before the Trackable prefix was changed will be available in the previous team's dashboard, and the data collected after the prefix was changed will be available in the new team's dashboard.
If you have active SmartPromo campaigns, you'll need to create new SmartPromos from the new team's dashboard. The same goes for SmartLinks.
If you are still part of both teams, you can switch between the dashboards you're a part of by clicking on the team name in the top left.