Anchor F.A.Q.

Q: Can I use Chartable if my podcast is hosted on Anchor?

A: Yes! Creating a dashboard and adding the show will populate reviews & chart positions. 

However, please note that Anchor does not currently support our Trackable RSS feed integration. So, to populate download information, you'll just need to set up a SmartFeed for your show's RSS feed. Learn more about SmartFeeds here.

If you do not currently have an RSS feed for your Anchor podcast, you'll need to turn that feature on in Anchor before you can set up a SmartFeed for your show.

Be advised that Spotify takes your RSS feed directly from Anchor, so you cannot use your SmartFeed with Spotify. Because of this, Chartable can't "see" those downloads. However, you can see Confirmed Play information from listeners using Spotify via our Spotify integration.

Q: A podcast publisher wants to run a promotion for their podcast on my Anchor show, can they measure the results with a SmartPromo?

A: Yes, as long as you have a Chartable account and a SmartFeed set up for your Anchor show, the other team can create a Baked-In SmartPromo to measure the results of a promotion they're running in a specific episode of your show. After the other team creates the SmartPromo, it will be assigned to your Chartable team for approval. All Chartable teams can approve SmartPromos running on their shows for free. 

Be advised that Spotify takes your RSS feed directly from Anchor, so you cannot use your SmartFeed with Spotify. Because of this, Chartable can't "see" those downloads of your show as impressions. 

Since Anchor does not currently have a dynamic audio insertion feature, Dynamic SmartPromos are not an option. Learn more about the difference between baked-in and dynamic promotions here.

Q: Can I create a SmartPromo to measure a promotion for my show that will run in other podcasts if my show is hosted on Anchor?

A: Yes, but you will need to have a SmartFeed set up for your show, and you'll also need a Pro or Enterprise plan to create SmartPromos. Be advised that Spotify takes your RSS feed directly from Anchor, so you cannot use your SmartFeed with Spotify. Because of this, Chartable can't "see" those downloads of your show as conversions. 

Still have questions about Anchor and Chartable? We're happy to answer them. Please email your questions to [email protected]

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