Setting Up the Apple Podcasts Integration

Follow the instructions below to integrate Apple Podcasts Connect to view episode consumption and confirmed plays on your Chartable dashboard. Note that viewing charts or reviews from Apple does not require the Apple Integration, and all download information from users listening through Apple is captured through the Trackable analytics prefix

The Apple Integration is available to our Indie, Pro & Enterprise users. If you'd like to upgrade your account please find instructions here.

Setting Up the Apple Podcasts Integration

  1. Visit your Apple Podcasts Connect Account Details page by following this link.
  2. If you have multiple accounts, ensure the Account Name matches the account you want to connect—to switch, click your name in the top right corner.
  3. Your account ID is the long group of numbers and letters like the example below. 
  4. Navigate to the Integrations page on your Chartable dashboard and click on "Apple Podcasts Connect"
  5. Input your account ID in the form at the bottom of the page and click "Connect." If you made a mistake entering your account ID, you can delete it and start again.
  6. Once you submit your Account ID, you will be brought to a personalized page with instructions on how to how to invite Chartable to your account. Under Step 3, there will be an email listed with the domain @auth.chartable.com. This is the email that you should invite to your account.
  7. After finishing the steps, you will have to wait a short period for Chartable to process your invitation.
  8. Within 24-48 hours, you will be able to see more metrics to monitor your podcast performance. 

Note that you can only connect your Apple account to one Chartable dashboard at one time. You can delete connections at any time by clicking "Delete" next to the account on the Integrations > Apple Podcasts page of your dashboard. 

If you are experiencing issues with the integration, please read our article on Troubleshooting the Apple Podcasts Integration

Still need help? Contact Us Contact Us