I moved my show to a different dashboard. Can I move my data too?

Once a new Trackable analytics prefix is added to a show's RSS feed, all download data will populate in the dashboard that "owns" that Trackable prefix. Each Chartable team has a unique Trackable prefix that can be viewed in the Integrations > Trackable page. Each podcast can only have one dashboard's Trackable prefix integrated at one time. 

The data collected before the analytics prefix was changed is available in the previous team's account, and the data collect moving forward will be available in the new team's account. It's not currently possible to move or share data between team dashboards.

If you are still part of both teams, you can switch between the dashboards you're a part of by clicking on the team name in the top left.

If you have active SmartPromo campaigns, you'll need to create new versions from the new team's dashboard.

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